Terms & Conditions- Party bookings are confirmed on receipt of a £50 deposit
(bookings made less than 14 days before the party date require
payment in full).
- Deposits are non-refundable to cover cancellation and
disbursement costs.
- Balance payments confirming final numbers are due no later
than 14 days before the party. Please see the Cancellation note below.
- Party Tea: must be paid for in
full on booking, no later than 14 days before the party a picnic boxes provision is
subject to availability. This payment is non-refundable. Self-catering is
not possible.
Please note: birthday cake - no cake smashes or sparkler candles please.
We Provide a cake knife and matches to light the candles. Please do not bring the following hazardous items to the
Studio: knife, matches/cigarette lighter, sparkler candles.
- Booking Alterations: are subject to availability and
require 14 days written notice. Requests for alteration of date
within 14 days is considered a cancellation and changes will
constitute a new booking. Deposits from parties cancelled
within 14 days cannot be used towards a new booking. The
alteration date must be within 3 months of the original party
booking date.
- Cancellation of the party, or reduced guest numbers, within 14 days of the scheduled party,
requires payment in full at the quoted per person cost.
- Payments can be made in person at the studio or by card
over the phone, during our opening hours Tues-Sat 10am-5pm tel.
01753 206 265; or by Bank Transfer to Hands-on Art Adventures
(details on request).
- A maximum of two adult helpers must attend to
supervise the party guests in addition to our staff member.
This is a Health & Safety issue. These helpers are
responsible for the behaviour of your guests at all times.
Hands-on Art reserve the right to ask guests whose behaviour is
deemed detrimental to the ethos of the Studio to leave.
- Running is not permitted at any time - regrettably all
breakages must be paid for in full.
- All party activity items are subject to availability.
- Please be aware that other customers are allowed in
the Studio to paint and/or collect while your party is in
progress.
- All parties are allocated a specific time period to
accommodate other bookings. Please ensure your guests arrive
and leave promptly - it is only fair that we are allowed
sufficient time to prepare for the next party, in the same way
that we will be prepared for yours. Any party over-running will
be charged an additional £15 per 15 minute period.
- Parties extending, or planned to take place beyond our
regular opening hours of 10am-5pm Tues-Sat are subject to
a £30 per hour surcharge.
- Pottery Painting party: your fired pottery will be
ready for collection two weeks after your party date - it must be
collected within three months of your party, regrettably we do
not have space to store it beyond this point.
- We quality check every item when it comes out of the kiln,
before we pack it ready for you to collect. You are very
welcome to unpack your pottery in the Studio before taking it
home. Unfortunately we cannot be held responsible for any
damage that occurs to your pottery items once they have been
taken from the Studio.
| Party Package Cost includes:
- staff members to meet & greet your guests;
- tuition & supervision of the activity by a
dedicated team member, as deemed appropriate by Hands-on Art (not responsible for behaviour of your
guests);
- activity item per guest;
- all art and/or craft materials appropriate to the activity;
- aprons, tools & equipment appropriate to the
activity;
- cleaning & re-setting of activity tables for your party
tea;
- clearing up after your party;
- firing & wrapping of painted ceramics ready for collection a week
later.
- Deposits are non-refundable to cover cancellation and
disbursement costs. Bookings made 14 days and less prior to the party date require payment in full.
- Balance payments confirming final numbers are due no later than 14 days before the
party. Please see the Cancellation note below.
- Party Tea: must be paid for in
full on booking as part of the Party Package, no later than 14 days before the party as picnic boxes provision is
subject to availability. This payment is non-refundable.
- Booking Alterations:
are
subject to availability and
require 15 days written notice. Requests for alteration of
date
within 14 days is considered a cancellation, therefore full payment for
the booked party is required - the new date will constitute a
new booking.
- Cancellation of the party, or reduced guest numbers, within 14 days of the scheduled party, requires payment in full at the quoted per person cost.
- Payments can be made in person at the studio or by card
over the phone, during our opening hours Tues-Sat 10am-5pm
tel. 01753 206 265; or by Bank Transfer to Hands-on
Art Adventures (details on request)
Policy, Terms &
Conditions effective from 1st January 2018 & subject to change without prior notice. |
 Updating... Ċ Janet Craig, 8 Apr 2017, 13:28
|
