Terms & Conditions- Party bookings are confirmed on receipt of a £50 deposit
(bookings made less than 14 days before the party date require
payment in full).
- Deposits are non-refundable to cover cancellation and
disbursement costs.
- Balance payments confirming final numbers are due no later
than 14 days before the party.
- Catering must be paid for in full on booking, no later than 14
days before the party & subject to availability, this is
non-refundable.
- Booking Alterations: are subject to availability and require
14 days written notice. Requests for alteration of date within
14 days is considered a cancellation and changes will constitute
a new booking. Deposits from parties cancelled within 14 days
cannot be used towards a new booking. The alteration date must
be within 3 months of the original party booking date.
- Cancellation within 14 days of the scheduled party requires
payment in full.
- Payments can be made in person at the studio or by card over
the phone, during our opening hours Tues-Sat 10am-5pm tel. 01753
206 265; or by Bank Transfer to Hands-on Art Adventures
(details on request).
- Please do not bring the following hazardous items to the
Studio: knife, matches/cigarette lighter, sparkler candles.
- **A maximum of two adult helpers must attend to supervise the party
guests
in addition to our staff member. This is a Health & Safety issue.
These helpers are responsible for the behaviour of your guests at all
times. Hands-on Art reserve the right to ask guests whose behaviour is
deemed detrimental to the ethos of the Studio to leave.
- Running is not permitted at any time - regrettably all breakages must be paid for in full.
- For Health and Safety reasons any
additional guests not taking part in the party activity must be seated
at a cost of £6pp/per seat - unless they would like to choose an item
from the shelf to decorate themselves.
- All party activity items are subject to availability.
- Free Gift for birthday person/Hen is an 8" round plate at a value of £14, decorated by a staff member.
- "Birthday Child goes Free" if there are 15 or more guests means: If the items are the same price you will receive one free, if they are a different price you will receive the cheapest free.
- Please be aware that other customers are allowed in the Studio to paint and/or collect while your party is in progress.
- All parties are allocated a specific time period to accommodate
other bookings. Please ensure your guests arrive and leave promptly -
it is only fair that we are allowed sufficient time to prepare for the
next party, in the same way that we will be prepared for yours. Any
party over-running will be charged an additional £15 per 15 minute
period.
- Parties extending, or planned to take place beyond our regular
opening hours of 10am-5pm Tues-Sat are subject to a £30 per hour
surcharge.
| Cost includes:
- staff members to meet & greet your guests;
- tuition & supervision of the painting activity by a
dedicated team member, as deemed appropriate by Hands-on Art (not responsible for behaviour of your
guests);
- ceramic item per guest;
- glazes;
- aprons, tools & equipment appropriate to the painting
activity;
- firing & wrapping of each item ready for collection a week
later;
- cleaning & re-setting of activity tables for your party
tea;
- clearing up after your party.
- Deposits are non-refundable to cover cancellation and
disbursement costs.
- Balance payments are due no later than 14 days before the
party, cancellation after this point will not receive any refund.
- Bookings made 14 days and less prior to the party date must pay the full amount at that point.
- Booking Alterations:
are
subject to availability and
require 15 days written notice. Requests for alteration of
date
within 14 days is considered a cancellation, therefore full payment for
the booked party is required - the new date will constitute a
new booking.
- Catering must be paid for in full on booking, no later than
14 days before the party & subject to availability, this
is non-refundable.
- Payments can be made in person at the studio or by card
over the phone, during our opening hours Tues-Sat 10am-5pm
tel. 01753 206 265; or by Bank Transfer to Hands-on
Art Adventures (details on request)
Policy, Terms &
Conditions effective from 1st January 2016 & subject to change without prior notice. |
 Updating... Ċ Janet Craig, 8 Apr 2017, 13:28
|
